Delivery

Ignition offers a wide variety of delivery options.

For a start you can pop into our Cranleigh HQ and collect anything – we’ll help you get loaded and on your way.

Or we can deliver using one of our vans. Our most normal delivery service is for a “one man delivery” where we will deliver your fire or stove in our large Luton van which is equipped with a taillift. This means our driver can normally safely unload the goods and wheel them on to your property. We normally make a charge for all deliveries so remember to check when making a purchase otherwise we will assume it is to be collected from us.

If you have a particularly tricky drive – perhaps steep or narrow, or low overhanging branches then we may need to make other arrangements. Delivery in this case is generally to kerbside but provided there is someone there to help our driver will normally help wheel it into the house. We will often liaise with the builder or installer and get them to help take it inside.

We can also arrange two man deliveries if you don’t have someone there to help take the parcel in. This service costs more and must be booked well in advance as our driver normally comes alone.

For deliveries further afield we work with a number of pallet carriers, and also a local courier service – so one way or other we should be able to sort delivery for you.